Well, that’s that. The last big tournament of the year.
Whew!
This has been an eventful season for one thing especially:
e-balloting. We’ve been doing e-ballots for years, admittedly, but always in
very controlled environments. They’ve been in single buildings, with lots of
runners to check on things. Once or twice the school wifis have been inadequate
for the job, and we’ve had to switch over to paper ballots. At Wee Sma Lex this year,
when tabroom went down, we also made an emergency run to paper (and continued on
schedule). We had used e-ballots in controlled college situations, maybe
running one division that was, again, in one building, like at Columbia in the
past.
These experiences proved beyond a doubt that not only did
e-ballots provide convenience, but they also speeded up a tournament. The time
saving was, first, we had the results the second the last ballot was entered.
Turnaround time remained the same, but then we posted and blasted assignments,
and everyone knew where to go instantly. Our estimate was that a half hour per
round was saved this way. That adds up over a long tournament weekend.
But here’s the problem. Always there were luddites,
unprepared and/or tech illiterate. These were the handful for whom we would
have to print paper ballots, undermining the whole process. And secondly, there
was the problem of distance. What would happen if we tried it on a big division
spread out over a big college campus? Or even more dramatic, if we tried it on
multiple divisions spread out over a big college campus?
It was time to find out.
We broke the ice at Princeton, for the two divisions of LD.
Theoretically, the LD community had already been introduced to e-balloting,
since the pool comprised mostly experienced judges one way or the other. There
were a couple of important prerequisites. All judges had to be able to do
e-ballots, and all judges had to submit to the process of pressing start when
and only when they were starting. We made that happen by imposing generous
fines on people. You don’t have a tabroom account? We fine you and replace you when your name comes up marked as a luddite.
The fine notice is sent to the coach instantly. You don’t press start? We fine
you and replace you. The fine notice is sent to the coach instantly. But I’m
here, you would say. I was in the round. I judged
the round! The education that ensued at this point was, you sat down and I gently explained to you that the
only way I could do my job is for you to do your job. Correctly. I would tell
them to listen, don’t argue, and I will remove the fine, and you will either
link to tabroom (“I’ll set you up right now,” I would say helpfully) or learn
to press start in the appropriate fashion.
It worked. Still does.
Another thing we learned is the beauty of the poke. We set
up a process of: blast 30 minutes before the round; 10-minute warning before
the round; start now blast at start time; poke individual judges whose rounds haven’t started 5 minutes after
start time, beginning with anonymous texts and escalating to phone calls;
10-minute warning at the end of the round (we inevitably needed to turn around
rooms); pokes at various escalating levels when there were a few recalcitrant
yabbos having trouble getting the damned thing finished.
It worked.
At Columbia we spread out from LD to PF. Our thought was
that, at Princeton, all the PF people saw the LD people not schlepping around
with paper and wanted into the act. They did. The PF pool, notoriously out of
step with debate reality, buckled under. Two different events sharing the same
rooms in alternating time slots.
It worked.
At Penn? 5 divisions, JV and Varsity, PF, LD and Policy. We
were now in full swing with a process for getting the rounds to happen.
It worked.
I would like to say that this ends the need for humans in
the tab room, except that the chasing down of unstarted rounds, or rounds that
haven’t started but the judge says they’ve started (like the schmegeggies who
press start at the same time for both flights fifteen minutes before flight 1)
has not ended. Subbing in and forfeiting student no-shows and unforfeiting
student no-shows is an issue. Customer service is an issue. Kaz answers the
phone like she works for a spa (“This is Kaz in tab. How can I help you?”)
where as I just grunt out the word “Tab!” Same effect. Please, on the other
hand, don't ask me non-round-related questions when I’m trying to put out
fires. “What’s the schedule?” “It’s on tabroom.” “Where on tabroom?” “Just look
for it, you yabbo! I’m trying to run a bloody tournament here.” “Well, that’s
not very helpful. I thought this was a help line.” “Oh, sorry. Let me look that
up for you. Tournament, would you mind stopping for a minute while I find a
velvet pillow to present this person with information they could easily have
found for themselves if they had an iota of wit?”
Sigh.
Anyhow, I’ll write up a process for e-ballots and put it
into the Toolkit. No reason not to share it with the tiny world that might be
interested.
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